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WearFlame

WearFlame

Privacy Policy

Last updated: May 2026

Secure

Your data is safe

Encrypted

HTTPS on all pages

Transparent

No hidden practices

Your Rights

Access, edit or delete

1. Introduction

WearFlame ("we", "us", "our") operates the website wearflame.com. This Privacy Policy explains what personal information we collect when you visit our website, place an order, or use any of our services — and how we use, store, and protect it.

By using WearFlame, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website.

2. Information We Collect

We collect the following types of information:

•Account Information — Your full name, email address, and password when you create an account. Passwords are stored as encrypted hashes — never in plain text.
•Order & Shipping Information — Delivery address, phone number, pincode, and purchase history so we can process and ship your orders.
•Payment Information — Payments are handled entirely by Razorpay. We never see, store, or process your card or bank details. Only the payment reference ID and status are saved on our end.
•Custom Print Design Uploads — Artwork files you upload for custom print (POD) orders are stored securely and used solely to print and fulfil your order. They are not shared with any third party beyond our print partner (Qikink).
•Usage & Device Data — Pages visited, browser type, device type, and IP address — collected automatically to improve website performance and your shopping experience.
•Communication Data — Emails and messages you send to our support team are stored so we can respond and track your issue effectively.

3. How We Use Your Information

  • •To create and manage your account.
  • •To process, fulfil, and ship your orders.
  • •To send order confirmation, dispatch, and delivery notifications.
  • •To respond to your support queries and return/exchange requests.
  • •To send relevant offers, restocks, and promotions (you can unsubscribe at any time).
  • •To improve our website, detect fraud, and ensure security.
  • •To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We share it only with trusted partners who help us operate our business:

PartnerPurpose
QikinkPrint-on-demand fulfilment and order dispatch
RazorpaySecure payment processing
Courier partners (Bluedart, Delhivery, etc.)Delivery of your order
Legal authoritiesOnly when required by law or court order

5. Data Storage & Security

Your data is stored on secure servers protected by industry-standard measures. All data in transit is encrypted using HTTPS / TLS. Passwords are hashed using bcrypt and are never stored in plain text.

Design uploads for custom print orders are stored in a secured private storage location. Only authorised systems used for order production can access these files.

While we take all reasonable precautions, no system is 100% immune to breaches. If a security incident affects your data, we will notify you promptly.

6. Cookies

We use cookies to keep you logged in, remember your cart, and understand how visitors use our website. We do not use third-party advertising or tracking cookies.

You can disable cookies in your browser settings. Some features (like staying logged in or your cart persisting) may not work properly without them.

7. Data Retention

  • •Account data is retained for as long as your account is active.
  • •Order and shipping records are kept for a minimum of 3 years for legal and accounting purposes.
  • •Custom print design files are deleted within 90 days of your order being fulfilled.
  • •Support communications are retained for 1 year.

8. Your Rights

Access

Request a copy of the personal data we hold about you.

Correction

Ask us to correct inaccurate or incomplete information.

Deletion

Request deletion of your account and associated personal data.

Portability

Request your data in a machine-readable format.

Opt-out

Unsubscribe from marketing emails at any time via the link in any email.

Restrict

Ask us to stop processing your data in certain circumstances.

To exercise any of these rights, email us at support@wearflame.com. We will respond within 7 business days.

9. Third-Party Links

Our website may contain links to external websites (e.g. courier tracking pages, Razorpay). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

WearFlame is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has created an account or placed an order, please contact us immediately and we will delete the data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. For significant changes, we will notify you via email or a notice on our website. Continued use of WearFlame after changes constitutes your acceptance of the updated policy.

Questions about this Privacy Policy? Contact us at support@wearflame.com — we typically respond within 24 hours.